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The course materials were well explained and easy to understand for someone like me who is doing this course for the first time.
Winnie
This course has enlighten me and given me the confidence to continue developing my customer service skills which I learnt the first time when I entered the workforce (aviation industry). The course structure was superb, easy to understand and relate to, and I am very grateful to have come across this.
Yvonne
Length of course was convenient given one does it at the workplace, during work hours. Then upon completion being able to download a certificate is exceptional.
Theresa
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