- Cost: 60 PGK
- Duration: 30-60 minutes to complete
- Qualification: Download and print your PDTI accredited certificate on completion!
The goal of this course is to empower both aspiring and experienced customer support representatives with strong customer service skills and give them the knowledge they need to do the job well. Providing excellent support is closely related to customer retention and loyalty, as well as increasing overall customer satisfaction.
How to Access the Course
Click the 'Add to Cart' or 'Buy It Now' button and proceed to payment. During payment, use the email address that you will use to access the course. Once you have paid, a confirmation email will be sent to the email address you provided. Shortly thereafter, our PDTI team will contact you at the same email with a link and instructions on how to access your course. Note that these will normally arrive to your inbox within the hour if during business hours (9-5pm, M-F).
Your feedback is important to us. Please contact us at firstname.lastname@example.org with any feedback on this course and how we can improve.